Orders
Acknowledged, tracked and chased from the moment they are placed.
01 / 03
Orders are acknowledged, tracked and chased on their own.
01
Delivery problems are noticed before the customer writes in.
02
Refunds and exchanges follow the rules you wrote.
03
Most order problems are known to the courier before they are known to the customer, and known to the customer long before they are known to you. Ipnops closes that gap: it watches every order through to delivery and acts when one goes wrong.
A late shipment is chased. A failed delivery is re-arranged. A customer who would otherwise have written in an angry message gets told first, in your words, with the fix already in motion.
Refunds, replacements and exchanges follow the rules you wrote, up to the value you set. Above it, the decision comes to you with everything you need to make it in one look.
02 / 03
It works inside the account you already have.
Nothing is moved and nothing is copied. You give permission, and you can take it back at any time.
03 / 03
The rest of Selling.
Your shop
The shop you already run, reachable inside a conversation.
- Your existing shop, reachable by an assistant instead of a browser.
- Prices, stock and options stay wherever you keep them today.
- A customer can be sold to in a conversation.
Product pages
Listings written, completed, and kept the same everywhere you sell.
- Writes and keeps the product pages current across the whole range.
- Fills in what is missing so the listing is complete.
- Keeps every channel saying the same thing.